Amazon SQS is a fully managed message queuing service. It offers reliable, highly scalable, reliable messaging and transaction processing that lets you decouple tasks or processes that must communicate.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Gmail + Amazon SQSCreate Amazon SQS JSON messages for emails matching search term on Gmail [REQUIRED : Business Gmail Account] Read More...
If you use email content to create an Amazon SQS message, then this integration is for you. Once you set up this Gmail-Amazon SQS integration, it will trigger every time a new email matching your search term is received in your Gmail account, instantly adding a new JSON message to Amazon SQS to ensure that your pipeline is always moving. With Appy Pie Connect, you can set up this integration without writing a single line of code.
Note: To use this integration you must have a Business Gmail account.
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect Amazon SQS + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when you add a new queue
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new JSON message using data from the source trigger
Create a new message.
Create a new queue
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Amazon Simple Queue Service (Amazon SQS. is a web service that provides a highly scalable, hosted queue for storing messages as they travel between computers. Zendesk is an online customer support portal.
Amazon SQS can be used to integrate Zendesk. In the current scenario, Zendesk is used by a number of customers in a company. Zendesk is integrated with Amazon SQS so that the messages sent from Zendesk to customers are stored in Amazon SQS. The Amazon SQS then sends these messages to the individual customers via email or other messaging services such as SMS or Facebook Messenger. This integration is made possible using AWS Lambda. Customers who are on the premium plan of Zendesk get this feature for free.Amazon SQS uses an "at least once" delivery model which means that the messages are either delivered at least once or not delivered at all. Any message that fails to be delivered will be delivered again, until it succeeds. This is done using the "dead lettering" facility. The "dead lettering" facility allows the stored messages to be forwarded to another queue which acts like a storehouse of failed messages. This is particularly useful when integrating Zendesk and Amazon SQS because it can help in analyzing the reasons for failed messages and take necessary actions to rectify them.
The process to integrate Amazon SQS and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.