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Amazon SQS + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Amazon SQS and Freshdesk

About Amazon SQS

Amazon SQS is a fully managed message queuing service. It offers reliable, highly scalable, reliable messaging and transaction processing that lets you decouple tasks or processes that must communicate.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Amazon SQS and Freshdesk Integrations

  • Amazon SQS Amazon SQS

    Gmail + Amazon SQS

    Create Amazon SQS JSON messages for emails matching search term on Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Amazon SQS New Email Matching Search
     
    Then do this...
    Amazon SQS Create JSON Message

    If you use email content to create an Amazon SQS message, then this integration is for you. Once you set up this Gmail-Amazon SQS integration, it will trigger every time a new email matching your search term is received in your Gmail account, instantly adding a new JSON message to Amazon SQS to ensure that your pipeline is always moving. With Appy Pie Connect, you can set up this integration without writing a single line of code.

    Note: To use this integration you must have a Business Gmail account.

    How this works
    • A new email matching your search term is received
    • Appy Pie Connect automatically creates a new JSON message on Amazon SQS.
    What You Need
    • A Gmail account
    • An Amazon SQS account
  • Amazon SQS Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Amazon SQS New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Amazon SQS Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Amazon SQS New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Amazon SQS Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Amazon SQS Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Amazon SQS Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Amazon SQS New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Amazon SQS Trello

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Amazon SQS {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Amazon SQS + Freshdesk in easier way

It's easy to connect Amazon SQS + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Queue

    Triggers when you add a new queue

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create JSON Message

    Create a new JSON message using data from the source trigger

  • Create Message

    Create a new message.

  • Create Queue

    Create a new queue

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Amazon SQS & Freshdesk Integrations Work

  1. Step 1: Choose Amazon SQS as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Amazon SQS with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon SQS and Freshdesk

Amazon SQS is a reliable, fast, distributed, and highly scalable queue for moving data between applications or microservices.

Freshdesk is a customer support platform that enables you to manage your entire customer experience on one simple platform. Here you can manage your customers from one central place. Freshdesk helps you to reduce the stress of customer support and increase your productivity. It is easy to use and affordable.

Amazon SQS and Freshdesk can be integrated easily. In order to integrate these two services we need AWS credentials and Freshdesk credentials.

For integration of Amazon SQS and Freshdesk, we need to create a message template in Amazon SQS, and then we need to create an agent in Freshdesk. After creating both of them, we need to configure the integration between Amazon SQS and Freshdesk. For this we need to get the Queue Url from Amazon SQS and then we need to get the message content from Amazon SQS and put it in the message field in Freshdesk.

After configuring the integration between Amazon SQS and Freshdesk, we need to test it. To test this integration, we need to make a new ticket in Freshdesk. After making a ticket, we will receive email notifications from both Freshdesk and Amazon SQS.

Amazon SQS is a reliable, fast, distributed, and highly scalable queue. Integration of Amazon SQS and Freshdesk is helpful to send new tickets automatically to Freshdesk. Using this integration, employees of support teams can resolve tickets instantly. This integration will help companies to get more customer satisfaction.

The process to integrate Amazon SQS and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.