Amazon SNS + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Amazon SNS and Freshservice

About Amazon SNS

The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best Amazon SNS and Freshservice Integrations

  • Amazon SNS Slack

    Amazon SNS + Slack

    Send messages to Slack from the Amazon Simple Notification Service (SNS) Read More...
    When this happens...
    Amazon SNS New Message
    Then do this...
    Slack Send Channel Message
    Want to keep your Slack team informed about the Amazon SNS messages you're sending? After you've set up this Amazon SNS-Slack integration, they'll receive a message on Slack for any new Amazon SNS message instantly. The message content will include a timestamp, the topic name, and the body of the notification.
    How This Integration Works
    • A new message is sent on a topic from Amazon SNS
    • Appy Pie Connect automatically sends a message on Slack
    What You Need
    • Amazon SNS account
    • Slack account
  • Amazon SNS Google Sheets

    Amazon SNS + Google Sheets

    Add new rows on Google Sheets for new Amazon SNS messages Read More...
    When this happens...
    Amazon SNS New Message
    Then do this...
    Google Sheets Create Spreadsheet Row
    If you want to keep track of all your Amazon SNS interactions, this integration is for you. Connect your Amazon SNS account to Google Sheets with Appy Pie Connect without any coding. Once you've activated this Amazon SNS Google Sheets integration, you'll be all set. From then on, every new message you receive for a specific topic on Amazon SNS will automatically be sent to Google Sheets, where a new row will be created for each. That way you can keep a record of all your Amazon SNS communication easy and organized.
    How This Amazon-SNS Integration Works
    • A new message is sent on a topic from Amazon SNS
    • Appy Pie Connect automatically adds a new row on Google Sheets
    What You Need
    • Amazon SNS account
    • Google Sheets account
  • Amazon SNS Amazon SNS

    Gmail + Amazon SNS

    Send Messages through Amazon SNS from new Gmail emails [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Amazon SNS New Email
    Then do this...
    Amazon SNS Create Message

    Amazon SNS is the highly managed messaging service used for sending basic notifications that can take the form of mobile push notifications, SMS’s, and even emails. With this service, you can also send alerts to various distributed services around the web. Now you can add more value to your Amazon SNS service by connecting it to Gmail. Once active, whenever a new email (matching a specific search term) is received on Gmail, Appy Pie Connect will automatically push out a new Amazon SNS message with all the details of the email.

    Note: To use this integration you must have a Business Gmail account.

    How it Works
    • A new email is received on Gmail
    • Appy Pie Connect automatically sends an Amazon SNS message.
    What You Need
    • A Gmail account
    • An Amazon SNS account
  • Amazon SNS Amazon SNS

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Amazon SNS {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Amazon SNS + Freshservice in easier way

It's easy to connect Amazon SNS + Freshservice without coding knowledge. Start creating your own business flow.

  • New Subscription

    Triggers when you add a new subscription.

  • New Topic

    Triggers when you add a new topic.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Create Message

    Create a new message.

  • Create Topic

    Create a new topic.

How Amazon SNS & Freshservice Integrations Work

  1. Step 1: Choose Amazon SNS as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Amazon SNS with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshservice as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshservice with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon SNS and Freshservice

Amazon SNS (Simple Notification Service. is a highly scalable, flexible and cost-effective push messaging service. It allows developers to build applications that notify users of updates and events through a simple interface call without the need for them to be continuously polling for updates.SNS provides a number of features including:·          Delivery of messages to multiple recipients·          Flexible access control for managing message delivery·          Distributed notifications to both subscribers and subscribers of subscribers·          An HTTP endpoint to send notifications from any application·          A web console for viewing the status of topics and delivering messages·          Support for sending messages in multiple formats, including SMS, Email, HTTPS and HTTPFreshservice is a cloud based ITIL(IT Infrastructure Library. solution. It provides ITIL based best practices, services and tools for IT Service Management.It provides a variety of features including:·          A single pane view of your IT assets·          Real time communication with your IT team·          Integrations with 1000+ products·          Cloud native application monitoring·          Multiple language support

Amazon SNS and Freshservice can be integrated to provide ITIL services to your organization. The integration between these two Amazon Web Services will enable IT organizations to improve their service quality and streamline processes.

    Integration of Amazon SNS and Freshservice

To integrate Amazon SNS and Freshservice, you may use AWS SDKs . You can integrate SNS easily by using AWS SDKs for various programming languages. For example, if you want to send test notifications to your Freshservice account, you can use AWS SDK for Java to send messages via Amazon SNS. You can download AWS SDK for Java from http://aws.amazon.com/sdkforsale/ . If you want more information about AWS SDKs, please visit http://aws.amazon.com/documentation/ .

    Benefits of Integration of Amazon SNS and Freshservice

Integrating Amazon SNS and Freshservice enables us to reduce costs and better serve our customers. It can also be used as one of the tools to achieve ITIL best practices. Some of the benefits that we can get by integrating Amazon SNS and Freshservice are as follows:·          Reduced Costs . By integrating Freshservice with Amazon SNS, we can reduce the management costs of IT services since all the tickets will be automatically notified directly to Freshservice . Instead of hiring an internal person to manage the tickets, we can save some money by spending it on other important things.·          Better Customer Service . When we integrate Amazon SNS and Freshservice , we can provide faster response time since all the tickets will be notified directly in Freshservice . We will be able to serve our customers better since there will not be any delay in handling tickets . Moreover, we will be able to track the history of all the actions taken on a ticket. This is because all the notifications will be directly sent into Freshservice and will be tracked through Freshservice dashboard. As a result, we can provide better customer service by giving our customers timely notifications and tracking their requests history in Freshservice .

The process to integrate Amazon SNS and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.