Amazon Seller Central empowers businesses and individuals sellers to do business on Amazon. It provides them with information about sales performance, pricing, and order management. Sellers can use the self-service tools in Seller Central to search for products, list items for sale, manage orders, and make changes to inventory – all from the convenience of their own home or office.
RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.RingCentral Integrations
Amazon Seller Central + MailChimpAdd MailChimp subscribers from Amazon Seller Central orders Read More...
Amazon Seller Central + SalesforceCreate Salesforce contacts from new Amazon Seller Central orders Read More...
Amazon Seller Central + Google SheetsCreate Google Sheets Rows for Every New Amazon Seller Central Order Read More...
Amazon Seller Central + QuickBooks OnlineAdd Amazon Seller Central Orders to QuickBooks Online as Customers Read More...
Amazon Seller Central + Zoho CRMCreate Contacts in Zoho CRM From Amazon Seller Central Orders Read More...
It's easy to connect Amazon Seller Central + RingCentral without coding knowledge. Start creating your own business flow.
Triggers whenever a new order is received.
Triggers when there is a new missed call.
Triggers when a call has been recorded.
Trigger when new message received.
trigger when new voice mail received.
Starts a 2-legged RingOutCall based on specified from and to numbers.
Sends a SMS message.
Amazon Seller Central is a platform for individuals and businesses to sell their products on Amazon.com. It was launched in May 1996 as an online bookstore, but then in 2002 it became a marketplace selling other products besides books. Nowadays, Amazon has become one of the biggest retailers in the world. They have launch their own marketplace called Marketplace. It is a platform for third-parties sellers to sell their products on Amazon.com. It was first launched in 2000 and now it has become the biggest marketplace in the world with more than two million sellers.Nowadays, more than half of the Amazon’s revenue comes from Marketplace.
RingCentral is a cloud telecommunications company that allows business users to connect their phone calls and mobile devices to multiple locations. They are based in San Francisco, California, United States of America. It is founded by Jay Greenberg in 1999. Nowadays, RingCentral serves about 10,000 customers around the globe.
Amazon Seller Central and RingCentral are integrated together to help both parties in different ways. With integration, it helps businesses to manage their expenses on telecommunication costs and improve customer service experience. And for Amazon Seller Central, it helps them save time on managing phone systems and it also gives sellers a more control on their business by giving them the ability to control who can call them and from what phone number.Furthermore, integration of Amazon Seller Central and RingCentral will help Amazon sellers to improve their sales. By integrating these two platforms together, Amazon sellers will be able to continue their work even when they are not at their office and customers will be able to contact them from anywhere using RingCentral phone numbers. This will help Amazon sellers to increase their sales since they will be available 24/7 for their customers.Additionally, there are three features which are provided by RingCentral that will help Amazon Sellers to increase their sales; Shared Number, Virtual Receptionist and Flexible Calling Options.
Shared Number feature can be used by Amazon sellers so that customers can reach them from wherever they are using RingCentral’s direct calling number(s. This is helpful since customers don’t have to remember long numbers or go through time-consuming dialing processes (when the phone number is memorized. to get through to their seller. In this case, customers can just call directly to RingCentral’s shared number and then the system will forward all calls to the seller’s business phone numbers automatically. Furthermore, Amazon sellers can select up to 3 different phone numbers that will be forwarded to RingCentral number. For example, if an Amazon seller sells women accessories and men accessories from separate locations, they can select each location’s phone number to be forwarded.Additionally, when Amazon sellers receive calls from different locations that they do not want to be handled by RingCentral, they can add rules to prevent those calls from being forwarded to RingCentral numbers (for example, they don’t want calls from India to be forwarded. These rules can be applied per location or globally for all locations. However, if someone tries to call back after an operator has answered, the caller will receive an announcement stating that the line is busy or no longer in service which will prevent callbacks from getting through automatically.
Virtual Receptionist feature can be used to answer incoming calls on behalf of Amazon sellers. When a call comes in and the customer reaches an automated attendant/receptionist instead of an operator, the customer has the option to leave a message or press 0 to speak with an operator. Calls coming in during non-business hours such as weekends or after business hours can be forwarded directly into voicemail without ringing the operator’s desk phone. Meanwhile, calls coming in while the operator is busy with another customer can ring the extra phone line so that there is no down time when calls are being handled by an operator.Additionally, there will be times when an operator has an important task that cannot be interrupted by incoming call(s. like setting up appointments with customers or placing orders with vendors etc. In this case, operators can use RingCentral’s Do Not Disturb feature so that any incoming call(s. that come in during non-business hours will automatically go straight into voicemail without ringing their desk phones. Once the operator is ready to handle calls again after non-business hours, they can open up DND again so that calls that come in during non-business hours will start ringing their desk phones again. This feature is especially useful for businesses like medical offices where doctors will need uninterrupted focus on patients rather answering non-urgent calls like requests for prescription refills etc.Also, if an operator doesn’t want certain callers to reach them directly by pressing 0 for an operator every time they call (like telemarketers), they can set up a list of blacklist callers so that they won’t have access to press 0 for an operator ever again. In this case, when those blacklisted callers try pressing 0 for an operator, they will hear a message from the automated attendant informing them that only designated persons can press 0 for an operator and then they will hear a tone indicating that line is disconnected automatically before they get chance to reach a live person on the other end of the line which will prevent them from bothering other people on your team who don’t want to deal with telemarketers or cold leads etc.
Flexible Calling Options feature provides additional flexibility for Amazon sellers so that they can choose how they want calls to come into their business rather than being restricted to one way of receiving phone calls only (for example, they want some calls ring directly to them only rather than going through RingCentral’s system first. Therefore, when a call comes in on one of the specified RingCentral shared numbers and it either forwards directly or goes directly into voicemail (if Do Not Disturb is activated), then any additional lines that are added afterward will ring immediately without forwarding or going into voicemail automatically which ensures that new customers won't have trouble reaching them through any new lines they add later on in their business cycle. Additionally, if an Amazon seller already has RingCentral services but doesn’t want any of these new lines causing confusion on how to reach them directly (since some calls will still go through RingCentral’s system), then there is a Call Forward No Answer option which will forward those new lines directly without going through RingCentral’s system (which can cause confusion since some calls may still go through RingCentral’s system after activating Call Forward No Answer. This is especially useful when there are businesses using different lines for different purposes (like one line routed through RingCentral’s shared number only for customer service whereas others are routed through other numbers like home phone numbers only.
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