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Amazon DynamoDB + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Amazon DynamoDB and Zendesk

About Amazon DynamoDB

Amazon DynamoDB is a fully managed NoSQL database service offered by Amazon.com as a part of their Amazon Web Services portfolio. Many of the world’s renowned businesses and enterprises use DynamoDB to support their mission-critical workloads.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Amazon DynamoDB and Zendesk Integrations

  • Amazon DynamoDB Amazon DynamoDB

    Amazon DynamoDB + Amazon DynamoDB

    Get IP2Location information for IP addresses from new AWS DynamoDB items and store it in a separate table Read More...
    When this happens...
    Amazon DynamoDB New Item
     
    Then do this...
    Amazon DynamoDB Create Item
    Amazon Web Services DynamoDB is a NoSQL database for applications to store and retrieve data, but it doesn't come with geolocation features built-in. That's where this automation comes in. Connect your AWS DynamoDB with Appy Pie Connect and whenever a new item is added to your AWS DynamoDB account, Appy Pie Connect will look up the geolocation of that item using IP2Location and automatically store the result to another table. You can use this automation for any IP on any AWS region.
    How This Integration Works
    • A new item is added to an AWS DynamoDB table
    • Appy Pie Connect sends an IP from it to IP2Location for geolocation query and then automatically add the results to another AWS DynamoDB table
    What You Need
    • AWS DynamoDB
    • IP2Location
  • Amazon DynamoDB Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Amazon DynamoDB New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Amazon DynamoDB Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Amazon DynamoDB New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Amazon DynamoDB Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Amazon DynamoDB New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Amazon DynamoDB Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Amazon DynamoDB New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Amazon DynamoDB Office 365

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Amazon DynamoDB {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Amazon DynamoDB + Zendesk in easier way

It's easy to connect Amazon DynamoDB + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Item

    Trigger when new item created in table.

  • New Table

    Trigger when new table created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Item

    Creates new item in table.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Amazon DynamoDB & Zendesk Integrations Work

  1. Step 1: Choose Amazon DynamoDB as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Amazon DynamoDB with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon DynamoDB and Zendesk

Amazon DynamoDB and Zendesk are both cloud based services that allow businesses to increase their productivity and growth. This article will discuss how these two services integrate, and how a business can benefit from this integration.

  • What is Amazon DynamoDB? Amazon DynamoDB is one of the latest data stores offered by Amazon Web Services that allows users to store data in a highly available and scalable way. It has a flexible pricing model. The pricing method depends on how much capacity is used (pay-as-you-go. and the amount of data stored (storage cost. Amazon DynamoDB exposes its functionality through an API and provides SDKs for several programming languages (https://aws.amazon.com/dynamodb/faqs/#what-about-sdks. It supports a wide range of clients, including mobile devices, web applications, and web services.
  • What is Zendesk?

Zendesk is an online customer service software that helps customers communicate effectively with their customers. As of December 2014, it is used by more than 55,000 companies, including Hubspot, Burger King, and Tesla Motors. It's used to create a ticketing system where users can submit their questions about the product, request support, or send feedback. This information is sent to the ticketing system of Zendesk, which then sends an email to the customer service representative and attaches a log with all relevant information about the ticket, including the time it was submitted. This information can be accessed easily through Zendesk's website or its mobile app. Zendesk has been acquired by Zendesk Inc., a company in San Francisco, CA.Zendesk also offers a number of integrations with other services such as Box, Dropbox, Google Drive, Salesforce, MailChimp, Freshdesk, Twitter, Facebook, JIRA, GitHub, and many more (https://www.zendesk.com/apps/integrations.Zendesk also integrates with Amazon DynamoDB. The integration is done using Amazon S3. Using this integration, Zendesk users can use AWS Lambda to synchronize their Zendesk tickets with their Amazon DynamoDB tables.

Amazon DynamoDB and Zendesk have different purposes but both provide effective platforms for businesses. There are many ways these platforms can be integrated for better efficiency in everyday tasks. For example, if a company uses Zendesk for customer support inquiries, one would want to store all support requests in a database so they can be accessed easily by employees working on them later. One can use the Amazon DynamoDB integration provided by Zendesk to do this. Doing so will save time because employees won't have to look back at all previous records to find information needed about one specific ticket.

The process to integrate Amazon DynamoDB and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.