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Amazon CloudWatch + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Amazon CloudWatch and Freshdesk

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Amazon CloudWatch and Freshdesk Integrations

  • Amazon CloudWatch Amazon CloudWatch

    Gmail + Amazon CloudWatch

    Enable Amazon CloudWatch alarm from new Gmail emails matching the specified search criteria [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Amazon CloudWatch New Email Matching Search
     
    Then do this...
    Amazon CloudWatch Enable Alarm

    WA metrics repository, Amazon CloudWatch monitors service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect and monitor log files, set alarms, and automatically react to changes in your AWS resources. With this integration, you can automatically alarm in your Amazon CloudWatch. Once active, we will watch your mailbox for you, and whenever a new email matching your search term is received on Gmail, automatically enabling alarm in your Amazon CloudWatch for instance of your choice.

    Note: To use this integration you must have a Business Gmail account.

    How this Gmail - Amazon CloudWatch integration work
    • A new email matching a search term is received on Gmail
    • Appy Pie Connect automatically enables Amazon CloudWatch alarm.
    What You Need
    • A Gmail account
    • An Amazon CloudWatch account
  • Amazon CloudWatch Amazon CloudWatch

    Gmail + Amazon CloudWatch

    Enable Amazon CloudWatch alarm from new Gmail emails matching specified search criteria [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Amazon CloudWatch New Email Matching Search
     
    Then do this...
    Amazon CloudWatch Enable Alarm
    A metrics repository, Amazon CloudWatch monitors service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect, and monitor log files, set alarms, and automatically react to changes in your AWS resources. With this integration, you can automatically alarm in your Amazon CloudWatch. Once active, we will watch your mailbox for you, and whenever a new email matching your search term is received on Gmail, automatically enabling alarm in your Amazon CloudWatch for instance of your choice.
    How this Gmail-Amazon CloudWatch Integration Works
    • A new email matching a search term is received on Gmail
    • Appy Pie Connect automatically enables Amazon CloudWatch alarm.
    What You Need
    • A Gmail Account
    • An Amazon CloudWatch  account
  • Amazon CloudWatch Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Amazon CloudWatch New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Amazon CloudWatch Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Amazon CloudWatch New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Amazon CloudWatch Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Amazon CloudWatch Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Amazon CloudWatch Asana

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    {{item.message}} Read More...
    When this happens...
    Amazon CloudWatch {{item.triggerTitle}}
     
    Then do this...
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Connect Amazon CloudWatch + Freshdesk in easier way

It's easy to connect Amazon CloudWatch + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Log

    Triggers when a new log is created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Enable Alarm

    Enable Alarm

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Amazon CloudWatch & Freshdesk Integrations Work

  1. Step 1: Choose Amazon CloudWatch as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Amazon CloudWatch with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Amazon CloudWatch and Freshdesk

Amazon CloudWatch is a real-time monitoring service for AWS cloud resources and applications that run on AWS. It is used to collect, store and analyze performance metrics of various systems. It provides graph and table views to track the performance of your application.

Freshdesk is a customer support software designed to manage multiple sales channels easily. It solves common pains of support by providing a single place for contact management, knowledge base management, social media management, etc. Freshdesk is capable of managing multiple sites with ease.

    Integration of Amazon CloudWatch and Freshdesk

Amazon CloudWatch can be integrated with Freshdesk using webhooks. Webhooks are third party applications that automatically send information to Freshdesk when an event occurs in CloudWatch. In order to integrate the two services, users need to configure a web hook in CloudWatch and create a new event in Freshdesk when the configuration is complete. This integration provides a real time monitoring system for AWS cloud resources and applications. This integration also helps in analyzing performance metrics of various systems within the AWS cloud environment.

    Benefits of Integration of Amazon CloudWatch and Freshdesk

This integration makes it easier for Freshdesk users to view their AWS cloud activity in a single platform. It provides statistics on Amazon CloudWatch metrics such as CPU, memory utilization, network activity and much more through an intuitive dashboard. The integration also enables the user to get notifications on performance changes via email in addition to the alerts from the integrated monitoring solution itself.

The process to integrate Amazon CloudWatch and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.