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Airtable + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Airtable and Zendesk

About Airtable

Airtable is a powerful database, with a simple interface. Whether you're building a database to manage the team, to track a product launch, or to brainstorm new ideas for your business, Airtable is flexible enough to let you focus on the work.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

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Best Airtable and Zendesk Integrations

  • Airtable PDFMonkey

    Airtable + PDFMonkey

    Create a PDF document in PDFMonkey for every new Airtable record Read More...
    When this happens...
    Airtable New Record
     
    Then do this...
    PDFMonkey Generate Document
    Use Appy Pie Connect and integrate your PDFMonkey with Airtable. After setting this integration up, whenever a new record is added to your Airtable database, PDFMonkey will automatically generate a new PDF document. This PDFMonkey-Airtable integration will help you efficiently organize all your Airtable records. You can also apply a term for the Airtable record that you want to send to PDFMonkey.
    How This PDFMonkey- Airtable Integration Works
    • A new record added to your Airtable database
    • Appy Pie Connect automatically generates a PDF file.
    What You Need
    • A PDFMonkey account
    • An Airtable account
  • Airtable Trello

    Airtable + Trello

    Create Trello cards for new records in Airtable Read More...
    When this happens...
    Airtable New Record
     
    Then do this...
    Trello Create Card
    Airtable is the fastest way to create and manage spreadsheets and Trello is the easiest way to manage just about anything. Put them together and you have a powerful combo that makes it easy to conduct your business, grow your sales team, and reduce your repetitive work. After setting this Agendor-Trello integration up, Appy Pie Connect will automatically create a new card whenever you win a deal on Agendor.
    How It Works
    • A new record is found in Airtable
    • Appy Pie Connect automatically creates a new card in Trello
    Apps Involved
    • Airtable
    • Trello
  • Airtable Google Calendar

    Airtable + Google Calendar

    Create a detailed event in Google Calendar from new Airtable records Read More...
    When this happens...
    Airtable New Record
     
    Then do this...
    Google Calendar Create Detailed Event
    You can now create Google calendar events from within Airtable. Simply connect your Airtable and Google Calendar accounts, and you'll be able to schedule new events directly from records. Set this Airtable-Google Calendar integration, and Appy Pie Connect will automatically create a detailed event for every Airtable record. Try out this Connect today to save time on event management and let Appy Pie Connect do the heavy lifting for you.
    How This Integration Works
    • A new record is found in Airtable
    • Appy Pie Connect automatically creates a detailed event in Google Calendar
    Apps Involved
    • Airtable
    • Google Calendar
  • Airtable Todoist

    Airtable + Todoist

    Add a task in Todoist on a new record in Airtable Read More...
    When this happens...
    Airtable New Record
     
    Then do this...
    Todoist Create Task
    if you’re using Airtable and Todoist together, this integration can streamline your workflow in two powerful ways: It automatically creates a task in Todoist for each new record in Airtable. This can save you hours of work as you don’t have to manually add tasks to your Todoist project. After setting this Airtable-Todoist integration up, Appy Pie Connect will automatically create tasks in Todoist whenever new records are added to Airtable.
    How This Airtable-Todoist Integration Works
    • A new record is added in Airtable
    • Appy Pie Connect automatically creates a task in Todoist
    What You Need
    • Airtable
    • Todoist
  • Airtable Airtable

    Canny + Airtable

    Create a new record in Airtable for new Canny comment Read More...
    When this happens...
    Airtable New Comment
     
    Then do this...
    Airtable Create Record
    Everyone knows that customer feedback is crucial. But it’s hard for teams to collect and process it all, especially from multiple channels. With this Appy Pie Connect integration, adding new comments as records in Airtable helps your company track and respond to any customer interaction in one central place.
    How This Canny-Airable Integration Works
    • A user comments on a post in Canny
    • Appy Pie Connect creates a record in Airtable
    What You Need
    • Canny account
    • Airtable account
  • Airtable Airtable

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Airtable {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Airtable + Zendesk in easier way

It's easy to connect Airtable + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Record

    Triggers when a new record is available.

  • New Record In View

    Triggers when a new record is available.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Record

    Creates a new record with auto-populating fields.

  • Update Record

    Update the values of specific cells in an Airtable record.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Airtable & Zendesk Integrations Work

  1. Step 1: Choose Airtable as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Airtable with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Airtable and Zendesk

Airtable is a database management tool that makes it easy to organize and share information.Airtable was founded in 2013 by co-founders Tammer Saleh and Evan Wallace. Since its inception, Airtable has been used by companies around the world, including GE, HBO, NASA, Sony Music Entertainment, and others.Airtable provides users with a unique interface that enables them to "build an app" without writing code. Airtable uses a combination of templates, drag-and-drop functionality, and pre-built integrations to help users create apps for sales, marketing, HR, recruiting, operations, finance, and other business needs.Airtable's network of users can be extended through integrations with other software tools such as Zendesk. By integrating with Zendesk, Airtable users can bring customer feedback into their database in order to manage customer service more effectively.Airtable allows users to create projects based on specific needs, and then add unlimited fields for each project. Users can also group projects into organizations for better organization.

Integrating Airtable and Zendesk creates a more effective customer support system.To integrate Airtable and Zendesk, you first sign up for both services (if you don't have accounts already. Then log into both services and follow the steps below.

1. Create your first table in Airtable:From your Airtable dashboard, click "Create New Table". You'll be asked to name your table. After naming your table, click "Create".2. Add Zendesk data to your new table in Airtable:Once you've created your first table, click on the tab with the name of your table at the top.In the top right corner of your screen, click the "+Zendesk" button to add Zendesk data to your Airtable table.3. Select the integration type you want to use for your data:There are two ways that you can integrate Zendesk data into Airtable. The first is to import ticket data from a specific queue. The second is to import all tickets from a specific queue or queues on a regular basis. For this guide, we will choose to import tickets from a specific queue. Click "Ticket Queue".4. Select the Zendesk queue that contains the tickets you want to import:Select the queue containing the tickets that you want to import into Airtable. If you only want to import tickets from one queue, select it from the drop-down menu next to "One of these queues". If you want to import tickets from multiple queues, select "All" from the drop-down menu next to "One of these queues".After selecting the queue containing the tickets that you want to import into Airtable, click "Next step".5. Specify how often you want to import ticket data:Zendesk imports information about new tickets every minute by default. Because of this, you may have more information than you want in your Airtable table if you only use this integration method once per day. To avoid having too much data in your Airtable table on a daily basis, specify how frequently you want to import ticket data (in minutes. in the box next to "How often would you like this integration to run?". For example, if you specify that you want the integration to run every hour, you will be importing ticket data every hour instead of every minute. After selecting how frequently you want this integration running, click "Next step".6. Add fields from Zendesk to your Airtable table:Add the fields that you want to use in your Airtable table by clicking on them and checking their boxes. The top row of fields is used for filtering and sorting ticket data as well as marking tickets as read or unread. The second row of fields is used for viewing ticket details such as title, description, priority, etc. The third row of fields is used for marking tickets as resolved or unresolved and for adding attachments such as images and PDFs. When adding fields from Zendesk to your Airtable table, try not to add too many fields at once because this will make it difficult for users in your organization to find information they need when looking through your Airtable database later on. Once you've added the fields that you want from Zendesk to your Airtable table, click "Next step".7. Optionally change any of the default settings for this integration:On this page, you can change any of the following options. - Change how many records get imported at once - Change who owns the integration - Change who has access to this integration - Specify whether or not this integration will send email notifications - Specify whether or not this integration will create a notification task - Specify whether or not this integration will create a spreadsheet Note that most of these options can also be changed after importing ticket data into Airtable by navigating back to this page from within Airtable. After changing any of these settings (if desired), click "Next step".8. Confirm that you are ready to import ticket data into Airtable:Review the information on this page before importing ticket data into Airtable. If everything looks correct, click "Import now".9. Review the activity log for this integration:You can review activity logs for an integration by logging into Zendesk and clicking on "Support" -> "Activity Log" -> "Integration Activity". You can view past activity logs by using the calendar at the top of this page or by selecting specific days from drop-down calendar menus at the top of each page of activity logs.

Integrating Airtable and Zendesk makes it easier for businesses to manage customer service because it allows them to organize information about individual customers in a single place without having to copy data from different software systems into spreadsheets or documents that are hard for employees across departments to access and update consistently across multiple channels.

The process to integrate Airtable and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.