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Agile CRM + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Agile CRM and ServiceNow

About Agile CRM

Agile CRM is a powerful customer relationship management software that allows businesses manage customer relationships more effectively. Ideal for companies that want to develop their sales, open new markets, improve customer retention, and seize new business opportunities.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best Agile CRM and ServiceNow Integrations

  • Agile CRM MailChimp

    Agile CRM + MailChimp

    Turn new Agile CRM Contacts into MailChimp subscribers Read More...
    When this happens...
    Agile CRM New Contact
     
    Then do this...
    MailChimp Add/Update Subscriber
    Both, Agile CRM and MailChimp are popular marketing automation platforms that enable millions of businesses run successful marketing campaigns. When you sync the two apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically turn your Agile CRM Contacts into MailChimp subscribers thereby broadening your audience base. Don’t waste another minute! Automate your workflow now without any coding or programming skills.
    How It Works
    • Whenever a new contact is added on Agile CRM
    • Appy Pie Connect automatically adds it to MailChimp as a new subscriber
    What You Need
    • An Agile CRM account
    • A MailChimp account
  • Agile CRM Gmail

    Agile CRM + Gmail

    Send Gmail Email for every Changing Milestone in a Specific Deal in Agile CRM Read More...
    When this happens...
    Agile CRM Changed Deal Milestone
     
    Then do this...
    Gmail Send Email
    Deals are one of the most important parts of any business, which is why you track them closely in Agile CRM. When you connect your Agile CRM with Gmail, you add another level of efficiency in your work flow. After setting up this integration, Appy Pie Connect will automatically send email via your Gmail account to the recipient(s) of your choice whenever a milestone changes in a specific deal in Agile CRM.
    How this Gmail – Agile CRM integration works
    • A Milestone is changed in a specific deal in Agile CRM
    • Appy Pie Connect sends Gmail email to the recipients of your choice
    What is Needed for This Integration
    • An Agile CRM Account
    • A Gmail account
  • Agile CRM MailChimp

    Agile CRM + MailChimp

    Create MailChimp Subscribers from tagged Agile CRM Contacts Read More...
    When this happens...
    Agile CRM New Tag to Contact
     
    Then do this...
    MailChimp Add/Update Subscriber
    Adding contacts to your email marketing campaigns is one of the best things you can do for your business. Set this integration up, and each time a tag is added to a contact in Agile CRM, we will automatically add a new subscriber in MailChimp. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Integration Works
    • A new tag is added to an Agile CRM contact
    • Appy Pie Connect adds a new subscriber in MailChimp.
    What You Need
    • An Agile CRM account
    • A MailChimp account
  • Agile CRM Gmail

    Agile CRM + Gmail

    Share Agile CRM deal milestones in a Gmail email Read More...
    When this happens...
    Agile CRM Changed Deal Milestone
     
    Then do this...
    Gmail Send Email
    E-mail is still one of the most effective communication tools within the business world. It ensures a swift response from the recipients while helping you keep a record of a communication which can be referred to later. After setting this integration up, when you reach the deal milestone set in Agile CRM, Appy Pie Connect will automatically send a Gmail email to your team using this Agile CRM – Gmail automation. This integration helps you keep your team informed about the progress.
    How this Integration Works
    • When you hit a deal milestone in Agile CRM
    • Appy Pie Connect sends a new Gmail email
    What is Needed for This Integration
    • An Agile CRM account
    • A Google account
  • Agile CRM Slack

    Agile CRM + Slack

    Share Agile CRM Deal Milestones in Slack Read More...
    When this happens...
    Agile CRM Changed Deal Milestone
     
    Then do this...
    Slack Send Channel Message
    Celebrate every milestone with your team and keep them motivated in the long run by connecting your Agile CRM with Slack. Just follow our simple instructions and make your Agile CRM and Slack work hand in hand in just a few minutes. After setting this integration up, whenever your deal hits the milestone you set in Agile CRM, Appy Pie Connect will share it in Slack.
    How this Integration Works
    • Whenever your deal hits the milestone you set in Agile CRM
    • Appy Pie Connect sends a message to your chosen Slack channel
    What You Need
    • An Agile CRM account
    • A Slack Account
  • Agile CRM Slack

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    {{item.message}} Read More...
    When this happens...
    Agile CRM {{item.triggerTitle}}
     
    Then do this...
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Connect Agile CRM + ServiceNow in easier way

It's easy to connect Agile CRM + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • Changed Deal Milestone

    Triggers when a Deal reaches a specific milestone.

  • Changing Any Deal Milestone

    Triggers when changes are made in any deal milestone.

  • New Contact

    Triggers when a new contact is added.

  • New Deal

    Triggers when a new Deal is added.

  • New Event

    Triggers when a new event is created.

  • New Tag to Contact

    Triggers whenever a tag is added to contact in AgileCRM.

  • New Task

    Triggers whenever a new task is added.

  • New Ticket

    Triggers upon an addition of a new ticket in Agile CRM.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Add Event

    Create an event in Agile CRM.

  • Add Note

    Add a note to a specific contact.

  • Add Score to Contact

    Add Score to a Contact in the Agile CRM.

  • Add Tag to Contact

    Add Tag to a Contact.

  • Add to Campaign

    Subscribe to a Campaign.

  • Create Company

    Create a New Company.

  • Create Contact

    Creates a New Contact.

  • Create Deal

    Add a deal in the Agile CRM.

  • Create Task

    Create a Task for the Contact.

  • Create Ticket

    Generates Ticket in the Agile CRM.

  • Create or Update Contact

    Updates the contact in Agile CRM based on the Email Address. Alternatively, can also create a contact if one is not found.

  • Update Company

    Update a Company.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Agile CRM & ServiceNow Integrations Work

  1. Step 1: Choose Agile CRM as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Agile CRM with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Agile CRM and ServiceNow

ServiceNow is a cloud-based software platform that provides customer service and IT support for a business. It is part of the Agile CRM family from ServiceNow. Agile CRM helps companies increase customer satisfaction by providing a single system to track and respve customer issues.ServiceNow software is built on three pillars. IT, Security and Business. Each pillar offers self-service functionality for end users. The CRM module of the software is also fully integrated with the other modules. With this integration, users can access all information and data related to one customer from a single conspe.ServiceNow has an open API platform which allows integration with third-party applications. Integration with Agile CRM allows you to automate processes between your Customer Relationship Management (CRM. software and ServiceNow, and vice versa. For example, when a ServiceNow incident is closed in ServiceNow, an Agile ticket can be automatically closed in Agile CRM.Integrating ServiceNow with Agile CRM allows businesses to improve the service they deliver to their customers. When an incident or task created in Agile CRM is updated in ServiceNow, it's automatically updated in Agile CRM. This saves time for both employees and customers by reducing looping and eliminating duplicate work.This article will discuss how Agile CRM and ServiceNow can be integrated to enhance customer service.

ServiceNow provides a connector to import data from the Agile CRM database into ServiceNow tables. In Agile CRM, you can create a custom table to store all relevant information about your customers. When you integrate ServiceNow with Agile CRM, you can import this custom table into the ServiceNow database so that your customers' information is accessible from within your organization's IT support chat application.ServiceNow has extensive reporting capabilities which allow employees to gather data needed for developing better customer service strategies. You can set up rules in ServiceNow alerts so that the alerts are automatically closed in Agile CRM when ServiceNow incidents are respved. You can also set up alerts that trigger emails to specific employees based on the status of a given incident. By doing this, you ensure that Agile CRM tickets are not left unrespved in your customer care department.Agile CRM has powerful workflow management capabilities which allow you to define stages in your customer service process, as well as rules and constraints for each stage. For example, you may have a rule stating that if a ticket goes to a certain stage, then it must get approved by the same person before proceeding to the next stage. When an incident or ticket is created in ServiceNow, it can be automatically added to a given stage of the Agile CRM workflow before being assigned to any employee or agent.ServiceNow also integrates with Zendesk, a popular ticket management system, allowing companies to manage tickets created through the Zendesk application directly in Agile CRM. This allows you to see all customer requests in one place instead of having to check separate dashboards or databases for information about your customers' issues. You can also set up alerts in Zendesk based on the status of an issue or ticket in Agile CRM.

By integrating Agile CRM and ServiceNow, you can provide better service to your customers by streamlining key processes such as incident creation and incident escalation. This integration saves time for both employees and customers by eliminating duplicate work and looping between departments. By gathering all customer information from one place, you can also optimize development of new product features based on customer feedback and improve overall customer satisfaction levels.

The process to integrate Agile CRM and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.