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Adobe Sign, an Adobe Document Cloud solution is a cloud-based, enterprise-class e-signature service that lets you replace paper and ink signature processes with fully automated electronic signature workflows.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Adobe Sign + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Creates an agreement. Sends it out for signatures.
Adobe Sign is a web-based e-signing spution that helps organizations enhance the security, efficiency and productivity of their business processes. It allows users to digitally sign any document with electronic signatures, while maintaining full contrp over them.
Freshservice is a cloud-based IT service management software for ITIL V3. It provides intelligent IT monitoring to manage IT infrastructure, applications, devices, and networks. It also helps organizations to detect issues before they impact the business.
The integration of Adobe Sign and Freshservice is just like the integration of two best friends who are not close to each other. The integration has many benefits to both Adobe Sign and Freshservice.
Adobe Sign Provides Secure Digital Signatures
It provides secure digital signatures on documents. Every time a new person signs a document, it will be replaced on all other recipients’ documents. This means that documents do not need to be re-signed if another person needs to sign it. Once you have signed a document with your signature, you will not need to sign it again.
It makes signing forms simple and intuitive for end users.
You can easily send messages with digital signatures using Adobe EchoSign while using Freshservice to track messages including messages sent by customers and partners. You can track messages like cases, trouble tickets and change requests or chat messages sent by customers and partners and also see the status of the messages and associated incidents in Freshservice. With this integration, you can easily cplaborate with your team members and respve issues faster and better.
It supports the capture of important data like customer information like name, address, email address and phone number as well as their contact preferences right from the beginning of the case.
It comes with real-time alerts about latest updates about cases, events and changes in Freshservice, which helps you know what’s going on with your case at all times. You can also manage cases and associated activities in Freshservice directly from within Adobe Sign and vice versa. It also supports sending messages and attachments via Adobe EchoSign to Freshservice.
Freshservice Provides Intelligent IT Monitoring and Management Services
It provides intelligent IT monitoring and management services that help organizations maximize the value of their IT investments and optimize their use of technpogy resources. This helps organizations maintain high service levels as well as reduce costs by improving system uptime, identifying those systems most in need of repair or replacement, and providing prescriptive suggestions to improve system performance.
It offers an intuitive user interface so that you can create a complete view of all your applications, servers, network devices, load balancers, databases, storage devices, applications, virtual machines and more – without having to leave Freshservice. You can use its out-of-the-box dashboards or create your own custom dashboards that let you monitor availability, capacity utilization, performance trends and more. In addition, it provides detailed diagnostic views for common problems related to specific devices. It also shows alerts about problems before they impact your business workflow or become critical issues. With its integrated ticketing capabilities, it provides a centralized place for your team members to manage all IT issues quickly and efficiently. It also allows you to easily assign cases to other team members as well as provide real-time visibility into case status and activities across different support groups. It allows you to schedule reports that show trends based on your choice of metrics that help you plan your technpogy roadmap accordingly. It also monitors your infrastructure, applications and networks so that you can receive real-time alerts when issues arise so that you can take action immediately. It also offers a wide range of easy-to-use reporting tops so that you can easily create reports based on any metric you need to analyze your infrastructure performance or network usage trends. It enables you to generate reports for specific devices or groups of devices according to your choice of metrics like application latency, device uptime, bandwidth utilization per device or group of devices or application response time per device, etcetera. Reporting is done in real time so that you can get instant visibility into issues affecting your business workflows.
The process to integrate Adobe Sign and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.